Unified Communications : An Information Communications Technology SolutionsIntroductionUnified communication theory (UC ) is a commonly used term for the integration of disparate communications systems , media , devices and applications This potenti exclusivelyy includes the integration of fixed and mobile constituent e-mail , instant pass along , desktop and advanced phone line applications Internet Protocol (IP )-PBX , vox over IP (VoIP , armorial bearing , voice-mail facsimile , audio video and web conferencing , unified messaging , unified voicemail , and whiteboarding into a iodin environment offering the substance ab exploiter a more complete but simpler and more impressive experienceGartner states The largest single value of UC is its ability to reduce human latent period in business processes Unified Messaging (or UM ) is the integration of unlike streams of communication (e-mail , SMS , Fax voice , video , etc ) into a single , or , unified meat store accessible from a concoction of different devices . Unified Messaging was expected by umteen in the consumer telecommunications industry to be a popular harvest-home , first augmenting and eventually replacing voicemail However , UM was slow to run into consumer acceptance , and UM vendors such as Comverse were badly hit when the retardant in the telecommunications industry in 2001 made carriers wary of spend large amounts of money on technology with little be consumer demandRole of UM in Present ScenarioToday , UM solutions are increasingly accepted in the corporate environment . The aim of deploying UM solutions generally is to enhance and better business processes as well as services . UM solutions targeting master end-user customers integrate communications processes into the existing IT infrastructure , i . e . into CRM , ERP and mail systems (e . g . Phoenixnet PH , Microsoft Exchange , Lotus Notes , bore etcUnified communications is some measures confused with unified messaging , but it is distinct .
Unified communications refers to a real-time delivery of communications based on the method and location of the receiver unified messaging systems culls messages from several sources (such as email , voice mail etc , but holds those messages for retrieval at a subsequent timeUnified messaging focuses on allowing users to access voice , e-mail , fax and other mixed media from a single mailbox main(a) of the access deviceMultimedia services include messages of mixed media types such as video sound clips , and pictures , and include communication via short message services (SMSComponents of unified communicationsUnified communications can include a variety of elements , such as instant messaging , telephone set , video , email , voicemail , and short message services , all of which could be brought into real time and coordinated The concept of heraldic bearing is also a factor - knowing where one s intend recipients are and if they are available , in real time - and is itself a key component of unified communications . To congeal it simply , unified communications integrates all the systems that a user might already be using and helps those systems work in concert in real time . For example unified communications technology could allow a user to seamlessly collaborate with another(prenominal) person on a project , even if the two users are in separate locations . The user could quickly adjudicate the necessary person by accessing an interactive directory , engage in...If you fate to get a full essay, order it on our website:
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